/In this assignment, you will create a mind map identifying the steps in the tra

/In this assignment, you will create a mind map identifying the steps in the training process for a CRM program to help you understand the important role training plays in an organization. It further helps you understand the importance of training as you explore how training is designed, delivered, and measured for success.
Create a mind map for the CRM program you began working on in the Wk 2 assignment.
Identify the five steps of an effective training program.
For each of the five steps, explain how these function at the following levels:
Organizational level
Job level
Personal level
Write a 700- to 1,050-word response in which speculate on the following:
How was the needs assessment conducted? How were the objectives for the training set?
What training design and delivery method would be most useful for this program? Why?
Which training evaluation methods would you recommend to assess the success of this program?
This is a group assignment so I only need you to do is the 3rd question on the writing part only . Format any citations according to APA guidelines

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