For each assignment has three parts, 1) you are to summarize one of the two chap

For each assignment has three parts, 1) you are to summarize one of the two chapters
assigned. 2) You may select a case study from the chapter or the ripped from the headlines box in
the chapter or discuss the diving into data. Provide an introductory sentence to indicate your
selection. 3) Answer the assigned question (s) below, support your answer incorporating the
readings and two detailed examples to reinforce your work. Place questions above your answer.
No more than two pages required to complete entire assignment. Please ensure your name is on
each page.
Kettl Chapters 7 & 8 Chapter 7: Administrative Reform Chapter 8: The Civil Service
Question: Which of the three major administrative reform strategies—downsizing,
reengineering, or continuous improvement—do you find to be the most compelling and
why? To answer the question you must first define each then provide your answer
supported by two examples.

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